Community leaders and public servants in a governance training session

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Pillar 01

Human Capital & Social Development

Strengthen governance and leadership, prepare youth for civic and economic participation, and improve public service delivery.

Areas of Expertise

Where we advise and deliver

  1. 01

    Governance and leadership development

  2. 02

    Youth civic and economic preparedness

  3. 03

    Public service delivery reform

  4. 04

    Social cohesion and community dialogue

  5. 05

    Human capital analytics and workforce planning

Community leaders and public servants in a governance training session
Strategic Objective

Strengthen governance and leadership, prepare youth for civic and economic participation, and improve public service delivery.

Public servants and community leaders in a leadership training session
Flagship Programmes

Four programmes, one pillar

Public servants and community leaders in a leadership training session

Leadership & Governance Academy

Leadership and governance training for public servants and community leaders, building the institutional bench strength that reform depends on.

Youth in an apprenticeship and civic preparedness programme

Youth Employment & Civic Preparedness Pathways

Training and apprenticeships that prepare youth for both civic participation and economic opportunity.

Community dialogue and cultural exchange gathering

Social Cohesion Initiatives

Community dialogues and cultural exchange programmes that build trust across social lines.

Public service redesign workshop with government staff

Public Service Delivery Improvement Labs

Human-centred service redesign pilots embedded directly within delivery agencies.

Scalable Project Models

From pilot to regional replication

A multi-country academy offering accredited leadership training for public servants, youth leaders, and community influencers.

Scalability

Can be replicated in each East African country through partnerships with civil service institutes.

A regional youth workforce development model combining vocational training, apprenticeships, civic education, and digital job-matching.

Scalability

District-level hubs can be expanded to national youth employment programmes.

Human-centred design labs that redesign health, education, and civil registration services.

Scalability

Labs can be embedded within ministries for long-term institutionalisation.

Measurable KPIs
  • 20% of trained youth employed or in further training within 12 months
  • Citizen satisfaction score for targeted public services
  • Number of governance reforms piloted and adopted
Key Partners
National & local government agencies Youth organisations Vocational training institutes Civil society organisations
Integrated Programming

This pillar connects to…

Pillar 02

Regional Economic and Trade Development

Skilled, civically-prepared youth are the labour force that MSME growth and market systems programmes depend on.

 Pillar 03

Climate Change Resilience

Public service delivery labs extend directly into climate-adaptive service planning and green jobs pipelines.

 Pillar 04

Peace-Making & Institutional Building

Governance reforms piloted here feed directly into institutional performance strengthening work.

 Pillar 05

Clean Water & Sustainable Green Energy Access

Eco-innovation labs and green jobs pipelines give trained youth a direct route into this pillar's workforce.